we hope you love your new item, but if you are dissatisfied in any way, we will gladly accept returns on full price items when postmarked within 7 days of order delivery. the returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. we reserve the right to deny any return. returned items must have the original tags attached and must be accompanied with a copy of the receipt. refunds are credited to the original form of payment minus the cost of shipping. exchanges will be shipped out free of charge once original item purchased has been returned.
sale items, along with product purchased using any promo code are exchange only. further discounts on sale items are final sale.
vintage items are final sale.
if eligible for exchange, packages must be postmarked within 7 days of order delivery.
to return merchandise, please send us an email at firstname.lastname@example.org.
please note we do not currently accept any price adjustments.
PLEASE MAIL ALL RETURNS/EXCHANGES TO:
Fortune Goods - Returns
1905 E. 12th Street
Austin, TX 78702
customers are responsible for all additional shipping costs for returns and exchanges. fortune does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to fortune goods.